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Code of Conduct for Aged Care

The Australian Government is making improvement for the overall Aged Care services and introduced Code of Conduct for Aged Care in Dec 2022.

CASS follows the eight elements of the code and implements into our regulations and policies. We will continue to provide safe and high quality services to our customers.

For more information about the Code of Conduct for Aged Care, please find the official information as below*.

Factsheet: https://www.agedcarequality.gov.au/sites/default/files/media/code_of_conduct_for_aged_care_consumer_fact_sheet_0.pdf

Detailed Guidance with Case Studies: https://www.agedcarequality.gov.au/sites/default/files/media/code_of_conduct_for_aged_care_-_consumer_guidance.pdf

Quick Reference Guide: https://www.agedcarequality.gov.au/sites/default/files/media/code_of_conduct_for_aged_care_consumer_quick_reference_guide.pdf

Video: https://www.youtube.com/watch?v=CHSNA9AKgiQ

*Information above is extracted from Aged Care Quality and Safety Commission:   https://www.agedcarequality.gov.au/consumers/code-conduct-aged-care-information-consumers