Services

Settlement & Health

Settlement Services

CASS assists newly arrived Chinese-speaking and Korean-speaking migrants with settlement concerns including housing, employment, education as well as health & welfare issues through free face-to-face casework, referral services, information sessions and expos. The Chinese service is supported by the financial assistance from the Australian Government, whereas services for Korean is proudly supported by CASS.

COVID-19 UPDATE: CASS Settlement Service continue to provide face-to-face appointments, please click here to find the contact details for enquiry.

Available at

Ashfield Civic Centre (G/F) 260 Liverpool Road, Ashfield, 2131

0419 631 462

Hills Community Aid, Learning in the Hills Balcombe Heights Estate (Building 4), 92 Seven Hills Road, Baulkham Hills, 2153

0424 027 421

Burwood Centrelink, 56 Railway Parade, Burwood, 2134

0419 631 462

44-50 Sixth Avenue, Campsie, 2194

0419 631 462

19-21 Anglo Road, Campsie, 2194

0419 256 748

The Community Hub, Castle Towers, 6-14 Castle St, Castle Hill NSW 2154

0428 108 962

Corner of Queens Road & Dora Street, Hurstville, 2220

0428 108 962

Level 1, 45 Hunter Street, Hornsby, 2077

0419 631 462

2-12 Macquarie St, Parramatta, 2150

0436 330 433

Rhodes Library, Meeting Room 3 The Meeting Space, The Connection 30 Shoreline Drive, Rhodes, 2138

0428 108 962

West Ryde, CASS Ryde Community Services Centre, Suite 6, West Ryde Community Centre, 3 Anthony Rd, West Ryde, 2114

0409 606 295 (Chinese) 0409 606 295 (Korean)

Booking

  • Chinese

For appointment, please call (02) 9789 4587 between Monday and Friday: 9:00am – 5:00pm (press ‘2’ for reception).

In addition to face-to-face contacts, CASS also provides email, hotline and WeChat enquiry services.

Please email to help@cass.org.au, or call (02) 9787 8333 (Tuesday & Friday 10:00am – 4:00pm), or via WeChat: ‘jane_lu000’ or scan QR code on this page if there is any settlement problem.

Please click here to download the PDF version.

 

  • Korean

For appointment, please call 0409 606 295 on Monday, Wednesday and Thursday: 9.30am – 5.00pm.

In addition to face-to-face contacts, CASS also provides email and Kakaotalk enquiry services.

Please email to Claire_Park@cass.org.au or via Kakaotalk: ‘CASSettleKo’ or scan QR code on this page if there is any settlement problem.

Please click here to download the PDF version.

Information Sessions and Expos

We conduct a series of information seminars and expos in the community. The themes include education, housing, medical, legal, security, Centrelink welfare, etc. The purpose of  information seminars and expos is to assist those who are in need to improve their independence, their knowledge and capability in applying and using mainstream services, and their self-reliance.

Please click here to view Our Upcoming Events.

Free Form Filling and JP Services

Due to language barrier, Chinese migrants may encounter difficulties in understanding some of the correspondences from the Government, such as letters and forms from the Department of Housing and the Centrelink. Thus, CASS arranges enthusiastic volunteers to provide free services in assisting migrants in simple form-filling and comprehending letters from the Government. Besides, migrants may have to make declarations in the process. In this regard, CASS also provides JP Service at some service locations.

Free form-filling service locations and hours are as follows:                                             

Available at

Ashfield Civic Centre (Room 1, G/F) 260 Liverpool Road, Ashfield

02 9789 4587

CASS Head Office 44-50 Sixth Avenue, Campsie

02 9789 4587

Haymarket Darling Square Library Level 1, Little Pier Street, Haymarket

02 9789 4587

Hurstville Seniors Centre 91 Queens Road, Hurstville

02 9789 4587

Rockdale Library, Room 1.5, Level 1, 444-446 Princes Highway

02 9789 458

CASS Ryde Community Services Centre, Suite 6/3-5 Anthony Rd, West Ryde

0409 606 295

Booking

  • Chinese


For enquiries, please contact CASS Head Office (Mon to Fri : 9:00am – 5:00pm) on (02) 9789 4587 (press ‘2’ for reception) or visit CASS website: www.cass.org.au

  • Korean


For enquiries, please contact CASS West Ryde Office (Mon, Wed, Thu: 9.30am – 5.00pm) or 0409 606 295 or email to Claire_Park@cass.org.au

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