Services

Settlement Services

CASS assists newly arrived Chinese-speaking and Korean-speaking migrants with settlement concerns including housing, employment, education as well as health & welfare issues through free face-to-face casework, referral services, information sessions and expos. The Chinese service is supported by the financial assistance from the Australian Government, whereas services for Korean is proudly supported by CASS.

please click here to find the contact details for enquiry.

Booking

• Chinese

For appointment, please call (02) 9789 4587 between Monday and Friday: 9am – 5pm.

In addition to face-to-face contacts, CASS also provides email, hotline and WeChat enquiry services.

Email: help@cass.org.au, or

Call (02) 9787 8333 (Monday to Friday 10am – 4pm) if there is any settlement problem.

Please click here to download the PDF version.

• Korean

For appointment, please call 0409 606 295 on Monday, Wednesday and Thursday: 9.30am – 5.00pm.

In addition to face-to-face contacts, CASS also provides email and Kakaotalk enquiry services.

Please email to Claire_Park@cass.org.au or via Kakaotalk: ‘CASSettleKo’ or scan QR code on this page if there is any settlement problem.

Please click here to download the PDF version.

Information Sessions and Expos

We conduct a series of information seminars and expos in the community. The themes include education, housing, medical, legal, security, Centrelink welfare, etc. The purpose of  information seminars and expos is to assist those who are in need to improve their independence, their knowledge and capability in applying and using mainstream services, and their self-reliance.

Please click here to view Our Upcoming Events.

Free Form Filling and JP Services

Due to language barrier, Chinese migrants may encounter difficulties in understanding some of the correspondences from the Government, such as letters and forms from the Department of Housing and the Centrelink. Thus, CASS arranges enthusiastic volunteers to provide free services in assisting migrants in simple form-filling and comprehending letters from the Government. Besides, migrants may have to make declarations in the process. In this regard, CASS also provides JP Service at some service locations.

Please click here for the free form-filling service locations and hours.

Please click here for the NEW free form-filling service at Riverwood Library every Wednesday (Booking is essential) 

Please click here for the NEW free form-filling service at Ron Williams Community Centre at Redfern every Wednesday (Bookings essential)

Booking

• Chinese

For enquiries, please contact CASS Head Office (Mon to Fri : 9:00am – 5:00pm) on (02) 9789 4587 or visit CASS website: www.cass.org.au

• Korean

For enquiries, please contact CASS West Ryde Office (Mon, Wed, Thu: 9.30am – 5.00pm) or 0409 606 295 or email to Claire_Park@cass.org.au

New Migrants Parents Group

This group aims to assist new arrived Chinese speaking migrant parents in settling in the community.

Organized by CASS Settlement & Health services, the New Migrants Parents Group will run a series of activities for the new migrants’ families in various areas & topics, including:

👉 Parenting skills

👉 School choices

👉 Family assistance payments

👉 Family relationship

👉 Child protection, etc.

Call CASS on (02) 9787 8333 or scan the QR code on the poster to register your interest.

For more information, please CLICK HERE.

Youth Activity Group

In partnership with City of Ryde, we are running a Youth Activity Group for young people from migrant family aged between 12-24 years old.

Apart from recreational and sports activities, educational sessions such as sharing tips of studying and time management, issues about mental health and relationship building will also be included.

All activities are organized by experiences bilingual caseworkers.

Please scan the QR code or contact us on (02) 9787 8333 to register your interest.

For information, please click HERE.