Services
Settlement & Health
Settlement Services
CASS assists newly arrived Chinese-speaking and Korean-speaking migrants with settlement concerns including housing, employment, education as well as health & welfare issues through free face-to-face casework, referral services, information sessions and expos. The Chinese service is supported by the financial assistance from the Australian Government, whereas services for Korean is proudly supported by CASS.
Available at
Ashfield Civic Centre (G/F) 260 Liverpool Road, Ashfield, 2131
0419 631 462Hills Community Aid, Learning in the Hills Balcombe Heights Estate (Building 4), 92 Seven Hills Road, Baulkham Hills, 2153
0424 027 421Burwood Centrelink, 56 Railway Parade, Burwood, 2134
0419 631 46244-50 Sixth Avenue, Campsie, 2194
0419 631 46219-21 Anglo Road, Campsie, 2194
0419 256 748Corner of Queens Road & Dora Street, Hurstville, 2220
0428 108 962Level 1, 45 Hunter Street, Hornsby, 2077
0419 631 4622-12 Macquarie St, Parramatta, 2150
0436 330 433Rhodes Library, Meeting Room 3 The Meeting Space, The Connection 30 Shoreline Drive, Rhodes, 2138
0428 108 962West Ryde, CASS Ryde Community Services Centre, Suite 6, West Ryde Community Centre, 3 Anthony Rd, West Ryde, 2114
0409 606 295 (Chinese) 0409 606 295 (Korean)Booking
- Chinese
For appointment, please call (02) 9789 4587 between Monday and Friday: 9:00am – 5:00pm (press ‘2’ for reception).
In addition to face-to-face contacts, CASS also provides email, hotline and WeChat enquiry services.
Please email to help@cass.org.au, or call (02) 9787 8333 (Tuesday & Friday 10:00am – 4:00pm), or via WeChat: ‘jane_lu000’ or scan QR code on this page if there is any settlement problem.
Please click here to download the PDF version.
- Korean
For appointment, please call 0409 606 295 on Monday, Wednesday and Thursday: 9.30am – 5.00pm.
In addition to face-to-face contacts, CASS also provides email and Kakaotalk enquiry services.
Please email to Claire_Park@cass.org.au or via Kakaotalk: ‘CASSettleKo’ or scan QR code on this page if there is any settlement problem.
Information Sessions and Expos
We conduct a series of information seminars and expos in the community. The themes include education, housing, medical, legal, security, Centrelink welfare, etc. The purpose of information seminars and expos is to assist those who are in need to improve their independence, their knowledge and capability in applying and using mainstream services, and their self-reliance.
Free Form Filling and JP Services
Due to language barrier, Chinese migrants may encounter difficulties in understanding some of the correspondences from the Government, such as letters and forms from the Department of Housing and the Centrelink. Thus, CASS arranges enthusiastic volunteers to provide free services in assisting migrants in simple form-filling and comprehending letters from the Government. Besides, migrants may have to make declarations in the process. In this regard, CASS also provides JP Service at some service locations.
Free form-filling service locations and hours are as follows: 
Available at
Ashfield Civic Centre (Room 1, G/F) 260 Liverpool Road, Ashfield
02 9789 4587CASS Head Office 44-50 Sixth Avenue, Campsie
02 9789 4587Haymarket Darling Square Library Level 1, Little Pier Street, Haymarket
02 9789 4587Hurstville Seniors Centre 91 Queens Road, Hurstville
02 9789 4587Rockdale Library, Room 1.5, Level 1, 444-446 Princes Highway
02 9789 458CASS Ryde Community Services Centre, Suite 6/3-5 Anthony Rd, West Ryde
0409 606 295Booking
- Chinese
For enquiries, please contact CASS Head Office (Mon to Fri : 9:00am – 5:00pm) on (02) 9789 4587 (press ‘2’ for reception) or visit CASS website: www.cass.org.au
- Korean
For enquiries, please contact CASS West Ryde Office (Mon, Wed, Thu: 9.30am – 5.00pm) or 0409 606 295 or email to Claire_Park@cass.org.au
Connect with us
How can we help?
info@casscare.org.au
(02) 9789 4587