CASS assists newly arrived Chinese-speaking and Korean-speaking migrants with settlement concerns including housing, employment, education as well as health & welfare issues through free face-to-face casework, referral services, information sessions and expos. The Chinese service is supported by the financial assistance from the Australian Government, whereas services for Korean is proudly supported by CASS.
Ashfield Civic Centre (G/F) 260 Liverpool Road, Ashfield, 21310419 631 462
Burwood Centrelink, 56 Railway Parade, Burwood, 21340419 631 462
44-50 Sixth Avenue, Campsie, 21940419 631 462
19-21 Anglo Road, Campsie, 21940419 256 748
The Community Hub, Castle Towers, 6-14 Castle St, Castle Hill NSW 21540428 108 962
Corner of Queens Road & Dora Street, Hurstville, 22200428 108 962
Level 1, 45 Hunter Street, Hornsby, 20770419 631 462
2-12 Macquarie St, Parramatta, 21500436 330 433
Rhodes Library, Meeting Room 3 The Meeting Space, The Connection 30 Shoreline Drive, Rhodes, 21380428 108 962
West Ryde, CASS Ryde Community Services Centre, Suite 6, West Ryde Community Centre, 3 Anthony Rd, West Ryde, 211402 9789 4587 (Chinese) 0409 606 295 (Korean)
For appointment, please call (02) 9789 4587 between Monday and Friday: 9am – 5pm.
In addition to face-to-face contacts, CASS also provides email, hotline and WeChat enquiry services.
Email: firstname.lastname@example.org, or
Call (02) 9787 8333 (Monday to Friday 10am – 4pm) if there is any settlement problem.
Please click here to download the PDF version.
For appointment, please call 0409 606 295 on Monday, Wednesday and Thursday: 9.30am – 5.00pm.
In addition to face-to-face contacts, CASS also provides email and Kakaotalk enquiry services.
Please email to Claire_Park@cass.org.au or via Kakaotalk: ‘CASSettleKo’ or scan QR code on this page if there is any settlement problem.
Information Sessions and Expos
We conduct a series of information seminars and expos in the community. The themes include education, housing, medical, legal, security, Centrelink welfare, etc. The purpose of information seminars and expos is to assist those who are in need to improve their independence, their knowledge and capability in applying and using mainstream services, and their self-reliance.
Free Form Filling and JP Services
Due to language barrier, Chinese migrants may encounter difficulties in understanding some of the correspondences from the Government, such as letters and forms from the Department of Housing and the Centrelink. Thus, CASS arranges enthusiastic volunteers to provide free services in assisting migrants in simple form-filling and comprehending letters from the Government. Besides, migrants may have to make declarations in the process. In this regard, CASS also provides JP Service at some service locations.
Please click here for the free form-filling service locations and hours.
Form-filling service at Riverwood Library every Wednesday (Booking is essential)
Form-filling service at Ron Williams Community Centre at Redfern every Wednesday (Bookings essential)
Form-filling service at Hornsby every Monday (Booking essential)
Ashfield Civic Centre (Room 1, G/F) 260 Liverpool Road, Ashfield02 9789 4587
CASS Head Office 44-50 Sixth Avenue, Campsie02 9789 4587
Haymarket Darling Square Library Level 1, Little Pier Street, Haymarket02 9789 4587
Hurstville Seniors Centre 91 Queens Road, Hurstville02 9789 4587
Rockdale Library, Room 1.5, Level 1, 444-446 Princes Highway02 9789 458
CASS Ryde Community Services Centre, Suite 6/3-5 Anthony Rd, West Ryde0409 606 295
For enquiries, please contact CASS Head Office (Mon to Fri : 9:00am – 5:00pm) on (02) 9789 4587 or visit CASS website: www.cass.org.au
For enquiries, please contact CASS West Ryde Office (Mon, Wed, Thu: 9.30am – 5.00pm) or 0409 606 295 or email to Claire_Park@cass.org.au
New Migrants Parents Group
This group aims to assist new arrived Chinese speaking migrant parents in settling in the community.
Organized by CASS Settlement & Health services, the New Migrants Parents Group will run a series of activities for the new migrants’ families in various areas & topics, including family assistance payments, social housing and tenant rights information, parenting skill sharing, tour to local community services, craft and families, etc.
Eligibility: Chinese speaking new migrants (Living in Australia for less than 5 years since receiving permanent residency in Australia) or some specific temporary visa holder.
Date: 27 Feb/ 06 Mar / 13 Mar/ 20 Mar / 27 Mar/ 03 Apr (Every Monday)
Time: 10am to 11:30am
Address: 30 Shoreline Drive, Rhodes, NSW 2138
Call CASS on (02) 9787 8333 or scan the QR code on the poster to register your interest.
For more information, please CLICK HERE.
** The project is supported by funding from City of Canada Bay
Youth Activity Group
In partnership with City of Ryde, we are running a Youth Activity Group for young people from migrant family aged between 12-24 years old.
Apart from recreational and sports activities, educational sessions such as sharing tips of studying and time management, issues about mental health and relationship building will also be included.
All activities are organized by experiences bilingual caseworkers.
Please scan the QR code or contact us on (02) 9787 8333 to register your interest.
For information, please click HERE.
Recruitment of Youth Mentor Volunteer – JOIN US!
Support others to grow and make a difference in your life!
CASS is looking for passionate, non-judgemental individuals to empower young migrants to reach their potential and expand their social network.
At CASS Youth Support program, you will assist young migrants (12-24 years old) with Asian background for better integration into Australian society.
This program is held on Monday to Friday (out-of-school hours).
If you are interested, feel free to contact us on 9787 8333 or email help@CASS.org.au.
For information, please click HERE.